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Charts

Charts are the building blocks of a dashboard. There are over 50 chart types available. All charts are live and update from the underlying datasource as soon as the data changes. Dashboards with multiple charts can be configured to send a weekly report email to selected users containing the latest data.

Who configures this

Administrators with access to the New module. The Chart Builder is accessible from New > Custom Fields & Configuration > Chart Builder.

Chart examples

Example charts on a dashboard

Chart Builder dialog

Chart Builder dialog

Chart Builder dialog

FieldDescription
Chart NameThe name of the chart.
DatasourceThe datasource the chart draws from.
Chart TypeThe visualisation type (e.g. bar chart, donut chart, line chart).
Server-Side AggregationWhen enabled, the chart derives its keys from Group By columns and Metrics automatically, removing the need to map axes manually.
Group ByThe column(s) the data should be grouped by.
MetricsThe aggregation or measure to calculate for each group.
Metric AliasAn optional label applied to the selected metric.
Order ByControls how grouped results are sorted.
Order By KeyThe field used for ordering results.
Order DirectionThe sort direction (ascending or descending).
Limit (optional)Restricts the maximum number of grouped results displayed.
LayoutHow multiple series are arranged (e.g. Grouped or Stacked).
Legacy field mappingOlder manual axis and category mapping controls, for backwards compatibility. Visible when Server-Side Aggregation is disabled.
X-Axis Key (legacy)The X-axis field (legacy mapping).
Y-Axis Key (legacy)The Y-axis field (legacy mapping).
Category Keys (legacy)Category grouping keys (legacy mapping).
Preview ChartRenders a preview of the chart with current settings.
Save ChartSaves the chart.

How to create a chart

Chart Editor

Chart Editor

StepDescription
1Navigate to New > Custom Fields & Configuration > Chart Builder.
2Click Create New Chart.
3Enter a Chart Name and select a Datasource and Chart Type.
4Configure Server-Side Aggregation: set Group By column(s), add Metrics, and optionally set Order By and Limit.
5Set a Layout if displaying multiple series.
6Click Preview Chart to review the output, then click Save Chart.

What can go wrong

IssueDetail
No datasources availableA virtual view must exist before a chart can be created. Create one in the Query Builder first.
Preview shows no dataCheck that the datasource contains data and that Group By and Metrics are correctly configured.
Chart type shows no data after changeSome chart types require specific data shapes. Verify that Group By and Metrics settings are appropriate for the selected type.
Legacy field mapping not workingLegacy field mapping is only accessible when Server-Side Aggregation is disabled. Disable it to access legacy controls, or reconfigure using the SSA fields.
  • Query Builder — creates the virtual views (datasources) that charts draw from
  • Dashboards — end-user instructions for viewing and using dashboards