Skip to main content

Initiating a Workflow

The following provides an overview of the process to initiate and send a workflow.

Options for Initiating

A user can initiate a workflow through a variety of locations in the Docwize environment. All the options listed below direct the user to the ‘Assign Template Workflow’ dialog.

FieldDescription
‘Right Click’ on a documentWhen a user right-clicks on a document, a drop-down menu appears. The user can click to the ‘Workflow’ option.
Via the Document Details dialogIf a user navigates to ‘Workflow’ section of the Document Details Dialog of a document, the user has the option to either select a ‘New Action Request’ on the document, or to assign the document to a ‘New Workflow Template’.
As part of the process of completing a RecordIn some instances, a Record template has been configured to include a workflow. In these instances, one of the sections that a user completes in a Record will include inputting information to initiate the workflow.

The ‘Assign Template Workflow’ Dialog

When a workflow is initiated from one of the above options, the user is directed to the 'Assign Template Workflow' dialog.

'Assign Template Workflow' dialog

FieldDescription
Workflow TemplateThis is a drop-down menu which populates workflows that the user has permission to initiate.
SubjectOptional (recommended): Similar to when sending an email, a user can give a subject for the workflow.
UserDepending on the workflow template selected, an additional field might pop up where the initiator selects the recipient(s) of the workflow. NOTE: in some instances, the user may need to select multiple users for different steps in the workflow process. In some instances, this information is preconfigured.
Initial Inbox MessageOptional: should the initiator want to, they can include a message that accompanies the workflow, appearing in the right sidebar of the Docwize Inbox.
Clear SectionEnables the user to clear information that has been inputted.
CancelCancels the workflow.
SaveInitiates the workflow.

How to Initiate and Send a Workflow

StepDescription
1Navigate to the 'Assign Template Workflow' dialog via one of the three ways described in the 'Options of Initiating' section.
2Select the relevant workflow from the 'Workflow Template' dropdown menu.
3Add relevant recipients. Note: in some instances, workflow recipients are preconfigured and this step is not needed.
4Add a subject. Optional: add an initial Inbox message.
5Click 'Send'.

Overview: Initiating a Workflow