User Settings

Users can customise aspects of their Docwize interface via the User Settings dialog. These settings control localisation, notification preferences, certain application behaviours, and how items are displayed in the Inbox.

What you can do in User Settings

• change language and region settings
• manage notification preferences
• control selected application behaviour
• customise how items appear in the Inbox

Settings are saved per user and synchronised via the organisation workspace.

The User Settings dialog is accessed by clicking on the user's initial in the bottom-left corner of the left-hand-side toolbar.

User Settings dialog

User Settings dialog sections

Field	Description
Language & Region	Enables users to configure localisation settings such as interface language, timezone and date format.
Notifications	Allows users to control whether notifications are received and how they are delivered.
Application	Provides application behaviour settings that affect how certain features open or behave.
Oliver	Provides preference settings for the Oliver AI assistant.
Inbox	Enables users to customise the display and information shown in the Inbox sidebar.
Security	Allows users to add two-factor authentication (2FA) to their account.

Language & Region

The Language & Region section controls localisation settings used throughout the Docwize interface.

Language & Region section

Field	Description
Locale	Defines the regional language and formatting conventions used by the application (for example en-GB).
Timezone	Specifies the timezone used to display timestamps within workflows, documents and notifications.
Date Format	Determines how dates appear throughout the user interface. A preview example is shown below the selected format.
UI Language	Allows the user to select the interface language used in Docwize (for example English (UK) or Japanese).

Notifications

The Notifications section controls how and when users receive alerts related to workflows, documents, and other system activity. For a walkthrough of where notifications appear once received, see the Notifications panel.

Notifications section

Field	Description
Enable Notifications	Master switch that enables or disables Docwize notifications for the user. When unchecked, no notifications are generated, and the In-app Notifications and Email Notifications settings below have no effect.
In-app Notifications	When checked, notifications appear in the Notifications panel within Docwize.
Email Notifications	When checked, notifications are also sent to the user's registered email address.
Frequency	Controls how often email notifications are sent. Options: Immediate, Hourly, Daily, Weekly.

Click Save Notifications to apply changes.

Application

The Application section contains settings that control specific application behaviour.

Application section

Field	Description
Use Inbox V2 (Recommended)	When enabled, links or selections targeting workflows will open in the Inbox view instead of the legacy workflow interface.

Oliver

The Oliver section contains preference settings for the Oliver AI assistant.

Oliver section

Field	Description
Show reasoning preview	Displays Oliver's live reasoning text while it works. Off by default.

Inbox

The Inbox settings allow users to customise how items appear in the Inbox sidebar.

Inbox section

Font Size

Field	Description
Font Size	Controls the display size of items shown in the Inbox list. Available options include S, M, L, and XL.

Workflow Rows

These settings determine which workflow metadata fields appear beneath workflow items in the Inbox.

Field	Description
Initiator	Displays the user who started the workflow.
Date	Displays the workflow creation or submission date.
Template	Displays the name of the workflow template used to create the workflow.

Document Rows

These settings determine which document metadata fields appear beneath document items in the Inbox.

Field	Description
Reference No.	Displays the document reference number.
Doc Type	Displays the document classification or type.
Sent By	Displays the user who sent the document.
Receiver	Displays the document recipient.
Action Type	Displays the type of action required for the document.
Due Date	Displays the deadline associated with the action request.

Security

The Security section allows users to add two-factor authentication (2FA) to their account using an authenticator app.

Security section

Field	Description
Enable two-factor authentication	Starts 2FA enrolment via an authenticator app. Once enabled, a 6-digit code is required at sign-in, across every workspace the user belongs to.