Billing Page
The Billing page provides authorised administrators with a real-time view of the organisation's usage and estimated costs for the current billing period. It is accessible from the Admin Console left-hand navigation menu, and also from the menu that appears when a user clicks their login icon.
Example: Billing option in the login menu
Example: Billing page
Billing period navigation
| Field | Description |
|---|---|
| Previous Period | Navigates to the previous billing period to review historical usage and costs. |
| Current period dates | Displays the start and end dates of the currently selected billing period. |
| Next Period | Navigates to the next billing period. Greyed out when the current period is selected. |
| Day X of Y | Indicates how far through the current billing period the organisation is. |
Total incl. VAT excl.
This section summarises the organisation's billing totals for the selected period, broken down by user and storage categories.
| Field | Description |
|---|---|
| Month-to-Date | The accumulated total cost from the start of the billing period to the current date. |
| Est. Month-End | The projected total cost by the end of the billing period, based on current usage. |
| Regular Users | The cost attributed to regular (full-access) users. |
| External (Flexi) Users | The cost attributed to external or flexible-access users. |
| Storage | The cost attributed to storage usage above any included allowance. |
Storage
| Field | Description |
|---|---|
| Progress bar | Visually indicates the proportion of total storage allocation currently in use. |
| GB used | The amount of storage currently consumed by the organisation. |
| GB free | The amount of storage remaining within the organisation's included allocation. |
| GB billable | The amount of storage that exceeds the included free allocation and is subject to additional charges. Only shown when usage exceeds the free allowance. |
Regular Users
This section lists all regular users who have been active during the billing period and are contributing to the billing count.
| Field | Description |
|---|---|
| Active user(s) | The total number of regular users active in the current billing period. |
| Pricing bracket | The applicable pricing tier based on the active user count, showing the user range and cost per user. |
| Search users | Searches the list of active users by name or email address. |
| Name | The full name of the active user. |
| The email address of the active user. | |
| Org | The organisation the user belongs to. |
| Joined | The date the user was added to the system. |
| Last Active | The date the user last logged in. A dash (—) indicates the user has not logged in during the period. |
External (Flexi) Users
External (Flexi) Users are occasional external users billed per login day at 10% of the equivalent standard user licence rate, capped at the price of a full standard user licence. This access type is suited to users who only need access a few times per month.
This section lists external (Flexi) users active during the billing period, if applicable.
Example: External (Flexi) Users section
| Field | Description |
|---|---|
| External user(s) | The total number of external users active in the current billing period. |
| Search users | Searches the list of external users by name or email address. |
| User | The name or email address of the external user. |
| Login Days | The number of days the user logged in during the billing period. |
| Billing Fraction | The proportion of the billing period the user is billed for, based on their login activity. |